Effects of the Colombian Exchange

The Columbian Exchange effected Europe and the Americas similarly and differently in environmental ways such as crops and in demographic ways such as diseases. The Columbian Exchange involved the transfer of lots of people, the exchange of crops, animals and resources that went between the New and Old World. European explorers came over to the Americas and brought things that ultimately helped the Natives to prosper such as new farming techniques, hunting, fighting, and city building these were some of the more demographic effects.Europe also affected the Americas environmentally by bringing foods such as wheat, rye, barley, oats and millet. Just like Europeans, the Americans helped to bring new plants, vegetables, and fruits back to the old world such as corn, tomatoes, and coco beans. Another demographic effect of the Columbian Exchange was diseases. When Europeans explorers came to the Americas they introduced new diseases such as tuberculosis, measles, cholera, typhus, and smallp ox.Of all the exchanges between the Native Americans and Europeans, disease had the most impact. Native Americans also gave the Europeans diseases as well such as Syphilis. The European explorers then brought that disease back to Europe killing many Europeans in the process. The Americans attracted more disease than the Europeans because a majority of the diseases that the Europeans brought over they were already immune to, but the Americans were not. This was a major difference and was the reason for a majority of Native American deaths.An environmental difference between Europe and the Americans was that European explorers brought new cattle over to the New World. The natives had never seen or used European cattle before such as horses, cows, buffalo, and pigs. Many Native Americans abandoned agricultural for the nomadic lifestyle because hunting Buffalo made them far richer. An environmental difference was that New World food was far more caloric than Old World food, so the popul ation doubled. Corn and potatoes could now grow in soil that was useless for Old World crops.Also deforestation occurred in the Americas where it did not occur in Europe. This essentially harmed the environment. People were now beginning to leave Europe and repopulate the New World. The Europeans were able to affect the Europeans demographically by converting mass amounts of Natives to Christianity in the New World. However, Native Americans were not able to convert a large amount of Europeans to their belief. The effects of the Columbian Exchange were overall terrible for the Native Americans and very beneficial to Europeans in the Old World. Effects of the Colombian Exchange The Columbian Exchange effected Europe and the Americas similarly and differently in environmental ways such as crops and in demographic ways such as diseases. The Columbian Exchange involved the transfer of lots of people, the exchange of crops, animals and resources that went between the New and Old World. European explorers came over to the Americas and brought things that ultimately helped the Natives to prosper such as new farming techniques, hunting, fighting, and city building these were some of the more demographic effects.Europe also affected the Americas environmentally by bringing foods such as wheat, rye, barley, oats and millet. Just like Europeans, the Americans helped to bring new plants, vegetables, and fruits back to the old world such as corn, tomatoes, and coco beans. Another demographic effect of the Columbian Exchange was diseases. When Europeans explorers came to the Americas they introduced new diseases such as tuberculosis, measles, cholera, typhus, and smallp ox.Of all the exchanges between the Native Americans and Europeans, disease had the most impact. Native Americans also gave the Europeans diseases as well such as Syphilis. The European explorers then brought that disease back to Europe killing many Europeans in the process. The Americans attracted more disease than the Europeans because a majority of the diseases that the Europeans brought over they were already immune to, but the Americans were not. This was a major difference and was the reason for a majority of Native American deaths.An environmental difference between Europe and the Americans was that European explorers brought new cattle over to the New World. The natives had never seen or used European cattle before such as horses, cows, buffalo, and pigs. Many Native Americans abandoned agricultural for the nomadic lifestyle because hunting Buffalo made them far richer. An environmental difference was that New World food was far more caloric than Old World food, so the popul ation doubled. Corn and potatoes could now grow in soil that was useless for Old World crops.Also deforestation occurred in the Americas where it did not occur in Europe. This essentially harmed the environment. People were now beginning to leave Europe and repopulate the New World. The Europeans were able to affect the Europeans demographically by converting mass amounts of Natives to Christianity in the New World. However, Native Americans were not able to convert a large amount of Europeans to their belief. The effects of the Columbian Exchange were overall terrible for the Native Americans and very beneficial to Europeans in the Old World.

Medical School and Pediatrician Essay

Many job opportunities are available in different types of careers. Pediatricians like children and science; they help take care of sick patients. Becoming a pediatrician requires a lot of schooling and training; it involves many different skills for every day work. The salary of a pediatrician varies on the amount of education and on the skill level. There are many job opportunities in this profession; it is most likely to increase with openings. A pediatrician requires a generous amount of education after high school. The minimum education required to become a pediatrician is 4 years of college, 4 years or medical school, and 3 years of residency(YourPediatrician. com 1. ) The basics that most medical schools recommend are Biology; 1 course of genetics, 1 course of microbiology, and 1 course of molecular biology(2. ) Also, Chemistry, 1 -2 courses of organic chemistry, Physics, I course is basic, and Math 2 courses in calculus (2. ) A good way to get into colleges and medical schools is to have a lot of volunteer work on the applications, colleges love to see people are getting involved with your community and getting hands on training (Prerequisites for Becoming a Pediatrician 2. ) It may take a lot of schooling and be very time consuming to become a pediatrician but it defiantly pays off. Pediatricians need to have many different skills and talents. To be a successful pediatrician they need to have a strong love for children and a lot of patience (Prerequisites for Becoming a Pediatrician 1. )Children respond best to people who care about them (1. ) Students must get hands-on training and care for children with illness and their unique problems (1. ) They need to be exposed to a hospital setting as well as an office setting and be familiar with critical care issues (1. ) Some other major skills needed is to be able to instruct people on what to do, coordinating and using scientific rules to and methods to solve problems(California Career Zone 2. ) Being a pediatrician is a hard thing to do, not just talking about the education but about all the skills and experience needed.

A Study of Mrs. Warren’s Profession Essay

Although George Bernard Shaw finished writing Mrs. Warren’s Profession in 1893, he was unable to get a license to stage it until 1902. Since this play deals with the double standards between rich and poor and men and women the inability for it to be performed in London for nine years is both poignant and ironic. This time lapse emphasizes the â€Å"the victimization of young women and girls, not just in brothels . . . to which society conveniently turned a blind eye† (Dierkes-Thrun 293). The royal censor chose to ignore the issues Shaw’s play presents in favor of more conventional, happier plays. Although nominally about Mrs. Warren’s profession as a prostitute and madam, the play also deals with incest, the relationship between Victorian men and women, and the relationship between Mrs. Warren and Vivie Warren. The theme that drives the play is the victimization of the poor caused by the underpaying and overworking of women and men by the social institutions in England. Broad and Broad cite the preface to Getting Married† where in 1908 Shaw wrote, â€Å"I have shewn [sic}]that Mrs. Warren’s Profession is an economic phenomenon produced by our underpayment and illtreatment [sic] of women who try to earn an honest living† (64-5). Shaw illustrates this victimization with the relationships between the four male characters and the two women. These men all appear to have the same interest and relationship in Vivie as they do in her mother, Kitty Warren. Praed, the first male appearing on stage has an artistic temperament and a long term friendship with Mrs. Warren. He denies that he has a sexual relationship with her and has had â€Å"nothing to do with that side of Mrs. Warren’s life [her profession as a prostitute and madam], and never had. † He claims that he is just a friend who helps Kitty Warren â€Å"escape from her own beauty† (Shaw 66). He appears to have come to meet Vivie and become her friend in the same fashion. The effect is that both women are his friends and serve the same role as one another. Sir George Crofts represents the English upper class gentleman and is later revealed as Kitty Warren’s business partner. The two have a long history together: they were intimate before he became Sir George and she became Mrs. Warren. Crofts has an eye for both Mrs. Warren and Vivie. This prospect that he may be Vivie’s father does not deter him. Almost immediately after meeting Vivie, Crofts queries Mr. Praed to find out if he knows who Vivie’s father is. When Praed denies the knowledge Crofts asks for the favor of being told if he knows because he feels attracted even though he may be Vivie’s father. He assures Praed that â€Å"it’s quite an innocent feeling. That’s what puzzles me about it. Why, for all I know, I might be her father† (Shaw 66). Despite his protests of innocence his interest appear more sinister than not. When Frank Gardner first appears on stage he reveals to Praed, who appears to be becoming a confidant for all of the characters, that he knows Vivie and that she loves him (Shaw 67). Despite this declaration Frank Gardner flirts outrageously with Kitty Warren that evening even suggesting that she accompany him to Vienna. She responds and gives him a kiss before she dismisses him by telling him to go and â€Å"make love to Vivie† (Shaw 69). The last gentleman is the Reverend Samuel Gardner, father of Frank, who represents the Church. He had an indiscretion with Kitty Warren prior to his having studied for the clergy. During their romance he wrote her several love letters and later, embarrassed by what she has become and fearful of what she might do with the letters, he asks for them back. Mrs. Warren flatly refuses to return the letters because â€Å"[k]nowledge is power . . . and I never sell power† (Shaw 68). Apparently Sir George Crofts, Reverend Gardner, and Mrs. Kitty Warren have a past together when they were young and were known as George Crofts, Sam Gardner, and Miss Vavasour (Shaw 68). Later in the play Crofts tells Frank Gardner that Vivie is his half-sister as a result of the liaison between Reverend Gardner and Kitty Warren. The similarity between the way these men treat both women indicates they view women as interchangeable parts instead of having value as individual people. It is not just the men who uses Mrs. Warren; Vivie also makes use of her mother as a tool. Shaw describes Vivie as â€Å"an attractive specimen of the sensible, able, highly-educated young middle-class Englishwoman† (Shaw 62). At the beginning of the play Vivie does not even bother picking up her mother at the train station. This is understandable because Vivie does not really know her mother who has spent most of her time in Brussels and Vienna with occasional visits to England (Shaw 64). Although she admits her mother always provided for her by paying for her caregivers and schools, there is no daughter-mother relationship. Vivie fancies herself as being in control of her life. She plans on being the modern woman or new woman who will make her own way by using the mathematics she has studied and excelled in to work â€Å"in the City, and work at actuarial calculations and conveyancing [sic] . . . with one eye at the Stock Exchange† (Shaw 63). She wants nothing from her mother except my fare to London to start there to-morrow earning my own living . . . † (Shaw 64). This is clearly the boasting of someone who has never had to provide for herself but has had her livelihood and education handed to her. She tells of her work experience when she had She had worked for six weeks the previous May where she did calculations, but her view of working is not realistic with thoughts of day to day working that may become drudgery, but more like the imaginings of a school girl who temporarily worked beneath her financial station as lark. She imagines this experience has not only provided her with tools to make her own living, but will satisfy her social life as because when she stayed with her friend Honoria she spent her evenings with her friend where â€Å"in the evenings we smoked and talked, and never dreamt of going out except for exercise. And I never enjoyed myself more in my life. I cleared all my expenses . . . (Shaw 63). Vivie is naive and innocent of the realities of life. Doing something for six weeks as a lark is one thing; doing the same thing for the rest of your life just â€Å"clearing expenses† and being subject to the accidents and difficulties one faces in real life is something quite different and, at times, not that enjoyable. Vivie challenges her mother by saying â€Å"Everybody knows my reputation, my social standing, and the profession I intend to pursue† (Shaw 74). The implication being that her mother’s life has been hidden and she should make it known. When Vivie declares that, â€Å"The poorest girl alive may not be able to choose between being Queen of England or Principal of Newnham; but she can choose between ragpicking [sic] and flowerselling [sic], according to her taste. People are always blaming their circumstances for what they are. I don’t believe in circumstances. The people who get on in this world are the people who get up and look for the circumstances they want, and, if they can’t find them, make them† (Shaw 75), it becomes too much for Mrs. Warren and she tells Vivie about her circumstances. When she worked fourteen hours a day as a waitress and dishwasher Kitty Warren earned only four shillings per week and board. When Vivie discovers her mother’s profession she finds herself shocked but admiring her mother for the sacrifices she has made, â€Å"my dear mother: you are a wonderful woman† and asks her mother if they can be friends (Shaw 77). However, the next morning when Crofts tells her that he is her mother’s partner and they are still operate brothels throughout Europe, Vivie changes her mind about her mother and immediately leaves to start her working career in London. When she is followed by Praed, Frank, and her mother, she summarily dismisses them from her life and determines to make her own way in life. One cannot help but wonder if Vivie Warren would not have suffered the same or a similar fate as her mother if she had not had the benefit of her mother’s money that allowed her to study at college and to go into business. At the play’s end Vivie Warren has been liberated. She has said goodbye to her mother, Frank, and the others, with the possible exception of Praed who may still be a friend. She has rejected the possible romance with Frank, who may be her brother, she has refused the marriage proposal of Sir George Crofts, who may be her father, and has rejected the lifestyle of her mother who continues to make money from her brothels. She has chosen to an unconventional life, but in a rather more acceptable, conventional fashion than did her mother. Although it was rare in the Victorian age for a woman to work in an office it was far more acceptable than being either a madam or a prostitute and was becoming more acceptable with each passing year. Ultimately, there is not that much difference between Vivie and her mother. Each sought and found a way to create independence for herself. Vivie has been forced to make a decision that is not popular with society to gain her own independence, just as her mother had to do twenty years earlier. Just as her mother had to reject her conventional life, Vivie had to reject the life offered to her by Kitty Warren. Liggins offers an interesting analysis about Vivie’s rejection of her mother’s lifestyle by making mention of the concept of the new woman. Vivie sees herself as a new woman who has time for nothing other than business. Liggins posits that Mrs. Warren’s Profession is about the relationship between the new woman and the prostitute. Shaw portrays Kitty Warren as a incorrigible flirt who could never be accepted in society. Vivie chooses a life that exempts her from being a part of society as she has no regard for it. The new woman has carved out a new niche in life but the new woman, just like the conventional woman and conventional man regards prostitution as immoral and consequently opens the door to continued economic poverty for the poor. Mrs. Warren’s Profession is a very interesting play. By today’s standards it is fairly tame and is suitable for high school students. Shaw does a good job attacking conventional mores. However, he pulls his punches and fails to finish off the Victorian conventions (Harris 176). Therefore the reader is not entirely satisfied. One feels it could have been a stronger play than it is. Harris writes that â€Å"there is no play in all Shaw’s works as full of magnificent misses as this one. It could be one of the greatest dramas of all time and it is unforgettable, but it fails to achieve timeless greatness† (Harris 176). Harris suggests two reason why the play does not quite work; he believes that either Shaw did not know how to handle the issues, which appears to be a good conclusion since Shaw does not describe or even name Mrs. Warren’s Profession; or Shaw â€Å"was afraid to drive right through to the end of it. † In either case, as written Mrs. Warren’s Profession fails to resolve the issues; virtually everything is the same at the final curtain as it was at the beginning of the play. Kitty Warren is a madam, Vivie Warren is an independent new woman and the men are left trying to resume their â€Å"pre-Vivie lives. † Unfortunately the double standards between rich and poor, and man and woman remain. The poor are still victims of these double standards. A Study of Mrs. Warren’s Profession Essay Although George Bernard Shaw finished writing Mrs. Warren’s Profession in 1893, he was unable to get a license to stage it until 1902. Since this play deals with the double standards between rich and poor and men and women the inability for it to be performed in London for nine years is both poignant and ironic. This time lapse emphasizes the â€Å"the victimization of young women and girls, not just in brothels . . . to which society conveniently turned a blind eye† (Dierkes-Thrun 293). The royal censor chose to ignore the issues Shaw’s play presents in favor of more conventional, happier plays. Although nominally about Mrs. Warren’s profession as a prostitute and madam, the play also deals with incest, the relationship between Victorian men and women, and the relationship between Mrs. Warren and Vivie Warren. The theme that drives the play is the victimization of the poor caused by the underpaying and overworking of women and men by the social institutions in England. Broad and Broad cite the preface to Getting Married† where in 1908 Shaw wrote, â€Å"I have shewn [sic}]that Mrs. Warren’s Profession is an economic phenomenon produced by our underpayment and illtreatment [sic] of women who try to earn an honest living† (64-5). Shaw illustrates this victimization with the relationships between the four male characters and the two women. These men all appear to have the same interest and relationship in Vivie as they do in her mother, Kitty Warren. Praed, the first male appearing on stage has an artistic temperament and a long term friendship with Mrs. Warren. He denies that he has a sexual relationship with her and has had â€Å"nothing to do with that side of Mrs. Warren’s life [her profession as a prostitute and madam], and never had. † He claims that he is just a friend who helps Kitty Warren â€Å"escape from her own beauty† (Shaw 66). He appears to have come to meet Vivie and become her friend in the same fashion. The effect is that both women are his friends and serve the same role as one another. Sir George Crofts represents the English upper class gentleman and is later revealed as Kitty Warren’s business partner. The two have a long history together: they were intimate before he became Sir George and she became Mrs. Warren. Crofts has an eye for both Mrs. Warren and Vivie. This prospect that he may be Vivie’s father does not deter him. Almost immediately after meeting Vivie, Crofts queries Mr. Praed to find out if he knows who Vivie’s father is. When Praed denies the knowledge Crofts asks for the favor of being told if he knows because he feels attracted even though he may be Vivie’s father. He assures Praed that â€Å"it’s quite an innocent feeling. That’s what puzzles me about it. Why, for all I know, I might be her father† (Shaw 66). Despite his protests of innocence his interest appear more sinister than not. When Frank Gardner first appears on stage he reveals to Praed, who appears to be becoming a confidant for all of the characters, that he knows Vivie and that she loves him (Shaw 67). Despite this declaration Frank Gardner flirts outrageously with Kitty Warren that evening even suggesting that she accompany him to Vienna. She responds and gives him a kiss before she dismisses him by telling him to go and â€Å"make love to Vivie† (Shaw 69). The last gentleman is the Reverend Samuel Gardner, father of Frank, who represents the Church. He had an indiscretion with Kitty Warren prior to his having studied for the clergy. During their romance he wrote her several love letters and later, embarrassed by what she has become and fearful of what she might do with the letters, he asks for them back. Mrs. Warren flatly refuses to return the letters because â€Å"[k]nowledge is power . . . and I never sell power† (Shaw 68). Apparently Sir George Crofts, Reverend Gardner, and Mrs. Kitty Warren have a past together when they were young and were known as George Crofts, Sam Gardner, and Miss Vavasour (Shaw 68). Later in the play Crofts tells Frank Gardner that Vivie is his half-sister as a result of the liaison between Reverend Gardner and Kitty Warren. The similarity between the way these men treat both women indicates they view women as interchangeable parts instead of having value as individual people. It is not just the men who uses Mrs. Warren; Vivie also makes use of her mother as a tool. Shaw describes Vivie as â€Å"an attractive specimen of the sensible, able, highly-educated young middle-class Englishwoman† (Shaw 62). At the beginning of the play Vivie does not even bother picking up her mother at the train station. This is understandable because Vivie does not really know her mother who has spent most of her time in Brussels and Vienna with occasional visits to England (Shaw 64). Although she admits her mother always provided for her by paying for her caregivers and schools, there is no daughter-mother relationship. Vivie fancies herself as being in control of her life. She plans on being the modern woman or new woman who will make her own way by using the mathematics she has studied and excelled in to work â€Å"in the City, and work at actuarial calculations and conveyancing [sic] . . . with one eye at the Stock Exchange† (Shaw 63). She wants nothing from her mother except my fare to London to start there to-morrow earning my own living . . . † (Shaw 64). This is clearly the boasting of someone who has never had to provide for herself but has had her livelihood and education handed to her. She tells of her work experience when she had She had worked for six weeks the previous May where she did calculations, but her view of working is not realistic with thoughts of day to day working that may become drudgery, but more like the imaginings of a school girl who temporarily worked beneath her financial station as lark. She imagines this experience has not only provided her with tools to make her own living, but will satisfy her social life as because when she stayed with her friend Honoria she spent her evenings with her friend where â€Å"in the evenings we smoked and talked, and never dreamt of going out except for exercise. And I never enjoyed myself more in my life. I cleared all my expenses . . . (Shaw 63). Vivie is naive and innocent of the realities of life. Doing something for six weeks as a lark is one thing; doing the same thing for the rest of your life just â€Å"clearing expenses† and being subject to the accidents and difficulties one faces in real life is something quite different and, at times, not that enjoyable. Vivie challenges her mother by saying â€Å"Everybody knows my reputation, my social standing, and the profession I intend to pursue† (Shaw 74). The implication being that her mother’s life has been hidden and she should make it known. When Vivie declares that, â€Å"The poorest girl alive may not be able to choose between being Queen of England or Principal of Newnham; but she can choose between ragpicking [sic] and flowerselling [sic], according to her taste. People are always blaming their circumstances for what they are. I don’t believe in circumstances. The people who get on in this world are the people who get up and look for the circumstances they want, and, if they can’t find them, make them† (Shaw 75), it becomes too much for Mrs. Warren and she tells Vivie about her circumstances. When she worked fourteen hours a day as a waitress and dishwasher Kitty Warren earned only four shillings per week and board. When Vivie discovers her mother’s profession she finds herself shocked but admiring her mother for the sacrifices she has made, â€Å"my dear mother: you are a wonderful woman† and asks her mother if they can be friends (Shaw 77). However, the next morning when Crofts tells her that he is her mother’s partner and they are still operate brothels throughout Europe, Vivie changes her mind about her mother and immediately leaves to start her working career in London. When she is followed by Praed, Frank, and her mother, she summarily dismisses them from her life and determines to make her own way in life. One cannot help but wonder if Vivie Warren would not have suffered the same or a similar fate as her mother if she had not had the benefit of her mother’s money that allowed her to study at college and to go into business. At the play’s end Vivie Warren has been liberated. She has said goodbye to her mother, Frank, and the others, with the possible exception of Praed who may still be a friend. She has rejected the possible romance with Frank, who may be her brother, she has refused the marriage proposal of Sir George Crofts, who may be her father, and has rejected the lifestyle of her mother who continues to make money from her brothels. She has chosen to an unconventional life, but in a rather more acceptable, conventional fashion than did her mother. Although it was rare in the Victorian age for a woman to work in an office it was far more acceptable than being either a madam or a prostitute and was becoming more acceptable with each passing year. Ultimately, there is not that much difference between Vivie and her mother. Each sought and found a way to create independence for herself. Vivie has been forced to make a decision that is not popular with society to gain her own independence, just as her mother had to do twenty years earlier. Just as her mother had to reject her conventional life, Vivie had to reject the life offered to her by Kitty Warren. Liggins offers an interesting analysis about Vivie’s rejection of her mother’s lifestyle by making mention of the concept of the new woman. Vivie sees herself as a new woman who has time for nothing other than business. Liggins posits that Mrs. Warren’s Profession is about the relationship between the new woman and the prostitute. Shaw portrays Kitty Warren as a incorrigible flirt who could never be accepted in society. Vivie chooses a life that exempts her from being a part of society as she has no regard for it. The new woman has carved out a new niche in life but the new woman, just like the conventional woman and conventional man regards prostitution as immoral and consequently opens the door to continued economic poverty for the poor. Mrs. Warren’s Profession is a very interesting play. By today’s standards it is fairly tame and is suitable for high school students. Shaw does a good job attacking conventional mores. However, he pulls his punches and fails to finish off the Victorian conventions (Harris 176). Therefore the reader is not entirely satisfied. One feels it could have been a stronger play than it is. Harris writes that â€Å"there is no play in all Shaw’s works as full of magnificent misses as this one. It could be one of the greatest dramas of all time and it is unforgettable, but it fails to achieve timeless greatness† (Harris 176). Harris suggests two reason why the play does not quite work; he believes that either Shaw did not know how to handle the issues, which appears to be a good conclusion since Shaw does not describe or even name Mrs. Warren’s Profession; or Shaw â€Å"was afraid to drive right through to the end of it. † In either case, as written Mrs. Warren’s Profession fails to resolve the issues; virtually everything is the same at the final curtain as it was at the beginning of the play. Kitty Warren is a madam, Vivie Warren is an independent new woman and the men are left trying to resume their â€Å"pre-Vivie lives. † Unfortunately the double standards between rich and poor, and man and woman remain. The poor are still victims of these double standards. Works Cited Broad, C. Lewis and Broad, Violet M. Dictionary to the Plays and Novels of Bernard Shaw. London: A. & C. Black, 1929. Dierkes-Thrun, Petra. â€Å"Incest and Trafficking of Women in Mrs. Warren’s Profession: ‘It Runs in the Family. ‘† English Literature in Transition 1880-1920 49, 3 (2006): 293-305. Dukore, Bernard F. Bernard Shaw, Playwright: Aspects of Shavian Drama. Columbia, MO: University of Missouri Press, 1973. Harris, Frank. Bernard Shaw. New York: League of America, 1931). Liggins, Emma. Prostitution and Social Purity in the 1880s and 1890s. Critical Survey 15, 3 (2003). Shaw, Bernard. The Complete Plays of Bernard Shaw. London: Constable, 1931. Note, this edition does not include line numbers of the play so the page number is used for citations.

The Family As Seen in White Noise by Don DeLillo Essay

The Family As Seen in White Noise by Don DeLillo - Essay Example This has led to the reversed roles between the parents and children. The once solid core of mother, father and children are replaced by a unit of ex-spouses, siblings and step-siblings, a situation brought about by divorce. Jack Gladney, a professor at a local college in Blacksmith, has four children; Mary Alice (aged 19) and Steffie (9), from his first and second marriages to Dana Breed-love; Bee (12), from his marriage to Tweedy Browner and Heinrich (14), from his marriage to Janet Savory (now known as Mother Devi). Of all his children, only Heinrich and Steffie live with him. His wife Babette’s three children are Denis (age 11), Eugene (8), and Wilder(about 2). Blacksmith has been negatively affected by this condition of the family. Blacksmith holds testimony to failed marriages (DeLillo 59). Things change so rapidly that even the family members seem unclear on the details. Jack even refers to family as the â€Å"cradle of the world’s misinformation† (DeLillo 81).In White Noise, DeLillo shows how technology is changing the inner experience of human beings, through waves and radiation. Television serves as a type of new collective unconscious that creates an inner frame of reference to which the mind unconsciously turns. It has become a member of the family. Stephie murmurs "Toyota Celica" in her sleep. At one point, Jack says, â€Å"His skin was a color that I want to call, flesh-toned.† We are moving toward a postmodern mentality.... As a whole, the family members can not handle their emotions and are unable to think for themselves. Money has gained colossal meaning in our time. This has led to a devaluing of other values such as freedom, customer choice and respect for shoppers. DeLillo illustrates how the current world of commerce impacts our minds by manipulating our decisions. He goes further to illustrate that a human nature demonstrates immense vulnerability to such an attack. Ubiquitous commercials lead us to desire to have things we never tried before, to see things not worth seeing, to buy stuff we do not need. The novelist tries to open our eyes to identify and understand how this commercial destructive mechanism works. For instance, in one of the earlier scenes in the novel there is a picture of the family eating lunch. DeLillo focuses our attention on how the food on the table has been packaged: crumpled tinfoil, open cartons, bowl of past substances covered with plastic wrap, flip-to rings and twist ties and shiny bags of potato chips (DeLillo 7). Babette, Jack’s current wife, is a typical example of someone who gets attracted to shiny packages with bold, visible fonts, promising the good taste of the products. She is a perfect target for offensive commercials from the television, shopping malls and advertisements. She does not read the warning tags and shows a lack of interest in calorie values. In another incident, Jack, in a bid to regain his â€Å"lost† authority, takes his whole family to the Mid-Village Mall. They spent hours there, and it is the only time in the whole novel where the members of the family appear to be having a good time. They seem to be happy and satisfied. Jack later admits, â€Å"My family gloried in the event.† Jack surrenders to true shopping fever

The Null and Alternative Hypothesis for The Piggy Bank Options Essay

The Null and Alternative Hypothesis for The Piggy Bank Options - Essay Example Online purchasing is a rising trend in the purchasing behavior of the world population since more people are becoming online users. As of 2006, there were over 1.1 billion online users worldwide. In the United States in the fiscal year 2006, the total e-commerce sales were $106 billion, while the US total retail sales were $3,905 (Plunckett Research, 2007). Online sales to retail sale ratio are 0.027 or 2.7%. This data still does not clear up the purchasing tendencies since the second product offering is sales of clothing. In the same year, 2006, in the United States the overall clothing sales were $214.3 (Plunckett Research, 2007). So far the data provided gives us a better view of how to set up a null hypothesis and alternative hypothesis to create a hypothesis test for the Piggy Bankcard incentive problem. A statistician sets up a null hypothesis in order to test a claim. In reality, the statistician knows there is a more viable solution than the null hypothesis, thus the goal of the test is to reject the null hypothesis in order to go with the alternative hypothesis solution. The market research data could make a person think that considering that total clothes expenditure in the US is double than the US online sales then the most likely scenario is that it is better to go with the clothing store incentive. This is all the data needed to create a null and alternative hypothesis. The null and alternative hypothesis for the Piggy Bank options is illustrated below: Null Hypothesis (Ho) – (U1-U2) = 0.

Gay marriage Research Paper Example | Topics and Well Written Essays - 2000 words - 2

Gay marriage - Research Paper Example Nonetheless, it is undeniable that gay marriages have become a part of the modern society and their prohibition, there is still people practicing homosexuality and the definition of marriage seemingly comprises people instead of man and woman (John, et al 2). In a worrying trend, more people are jumping into the bandwagon and acquiescing to same sex marriage mostly due to the misinformed notion that by outlawing gay marriage governments effectively show they can take away people’s rights. However, it is worth noting that continued embracing of these unions both legally and eclectically is in the long term bound to have the effect of undermining the value of marriage. This paper will present and defend the arguments against gay marriage and criticize some of the arguments for it in an attempt to contest the validity of same sex unions. The bible presents the basis of reasoning in the Judaic and Christian respect; consider the story of creation, initially God created Adam a sexually undifferentiated entity then from him produced two differentiated entities man and woman. Considering this was the only resulting different between Eve and Adam, then it goes without saying that to reconstitute the sexual whole, erotic intimacy achieved in the process of heterosexual coitus will be required. In this respect, homosexual intimacy cannot constitute marriage since it will be devoid of the sexual compatibility and complementariness that would characteristic of opposite sex unions; thus, is in contradiction to the original order of nature (Robert). This biblical scripture further condemn the actions in a more overt way both in the new and Old Testament, in Corinthians Paul condemns â€Å"men who lie with males† and classifies them among other diabolic individual unlikely to have a stake in the heavenly empire. Islamic faith also condemns the practice and evidence of this can be seen

ELL Concepts Research Paper Example | Topics and Well Written Essays - 500 words

ELL Concepts - Research Paper Example The notion of â€Å"providing practice† is generally defined as the praxis of supplying practice-based items so that learners have â€Å"multiple opportunities† (Lanin-Thompson & Vaughn, 2007). A guided practice includes the finding of, or comprehending, the subtle distinction of the words â€Å"downpour,† â€Å"drizzle,† and â€Å"sprinkle,† which according to Lanin-Thompson & Vaughn are different descriptions of the fall of precipitation. Since the characteristic of explicit skill instruction is routine or repetitive, English Language Learners are gradually able to acquire these words. Giving this kind of learners an ample time for them to practice is undoubtedly empirical. Muniz-Swicegood argues that students who received explicit skill instruction and guided practice â€Å"can then practice the skills and strategies they have learned† (as cited in Lanin-Thompson & Vaughn). This practice could be done substantially through group discussion or interaction. Such strategy certainly increases the interaction among English Language Learners. Question 2 The basic stages of second language acquisition have great implication both to the teacher’s pedagogy and to the L2 student.

Stop the Bullying Essay Example | Topics and Well Written Essays - 2500 words

Stop the Bullying - Essay Example Although there is no universal definition of bullying it is widely thought to be a negative behavior which reflects aggressiveness through which the person intends to harm and hurt the victim. Farrington (1993), an English criminologist, defined bullying as: â€Å"Repeated oppression, psychological or physical, of a less powerful person by a more powerful person.† This, however, is the definition of when the bully is an individual although it is very often seen that bullying is also done in groups. Thus, for that purpose a more fitted and revised definition could be: Bullying is repeated oppression, psychological or physical, of a less powerful person by a more powerful or group of persons (Rigby, 2007, p. 15). The bully keeps on acting that way and the victim is helpless in that that he cannot defend himself from the bully (Olweus, 1999). Concisely, bullying can be referred to as the â€Å"systematic abuse of power†. And here power does not necessarily refer to physica l strength, but it could also be emotional or mental. For instance, a bully may have a more powerful personality, might be mentally tougher, have ambition and be insensitive. Bullying may happen in several contexts, such as childhood as well as adulthood. Nevertheless, bullying has been, and still is, most associated with schools. Bullying could be conducted by a group or by one person alone. Normally it is supposed that bullying occurs between students; however, it is possible for there to be a teacher-pupil and pupil-teacher bullying too. The general idea of bullying is also that it involves beating and physical violence – the larger and older child hurting the weaker one – but again, there also exists verbal bullying, wherein the bully teases and hurls verbal abuses at his victim; indirect bullying in which the bully socially manipulates the victim and uses him for attacks within the class; and relational bullying which refers to disrupting peace between peers and h arming their relationship. This could be done by talking bad about others, spreading rumors, and socially excluding people. A more recent form has been cyberbullying – bullying others over the internet (Smith, 2013). It is about time that bullying is addressed and reduced. It is an intolerable behavior due to the way the powerless victim is physically, verbally or psychologically oppressed by the bully and for no rhyme or reason. Bullying among adults is not tolerated – we also raise voice against domestic abuse between a husband and his wife, and between the parents and their children. However, school bullying has not been addressed to the same extent (Rigby, 2007). How children become bullies â€Å"When you really take a close look at bullying, it's happening with kids who feel the need to be aggressive after being treated in an aggressive manner themselves†¦ They're the kids who may be suffering from abuse or from just not having their needs met at school or a t home† - Paul Quinlan (Hopson, 2002). According to Quinlan 2-16% of the below-18 age group bullies each other. Here a very important factor to probe into is how a child becomes a bully. That is the root cause of the problem and therefore it needs to be understood in order to solve the issue. More often than not, children dealing with difficult situations at home end up bullying others to regain the lost self-esteem and feel important and worthy. Such situations could be fights between their parents, financial problems, a drunkard parent who abuses them, and so on. Many times the bully

Research paper on recent mnc acquisition Example | Topics and Well Written Essays - 1750 words

On recent mnc acquisition - Research Paper Example The annual sales of Alcon in 2009 was above USD 6.6 million and its operating profit stood over USD 2.2 billion while net income was over USD 1.99 billion. The acquisition of the Alcon will give Novartis the opportunity to expand its portfolio in the eye care segment where there is a latent potential for growth due to aging population and globalisation of emerging markets. The combined portfolio of Alcon and Novartis can now tackle a broad range of untapped demands in this segment. The most important thing to note about the success of this acquisition is the complementary pharmaceutical portfolios of these two companies that filled the gaps between the back and frontal eye. It also has the chance to gain leverage form its strong global brands in eye lens. Financial impact In April 2008, Novartis and Nestle entered into agreement for Nestle’s sale of 77% stake in Alcon. It was divided in two stages – stage one required Novartis acquiring 77% majority stake in Alcon from Nestle by paying $168 per share taking the deal to $ 38.7 billion. In this stage Novartis acquired 25% stake in Alcon for $ 10.5 billion. In the second stage, Novartis acquired remaining 52% stake from Nestle for $ 28.4 billion. The majority stake cost Novartis $ 38.69 billion that includes adjustments for interest and dividend. The initial 25% stake was financed by $ 17 billion in cash and $ 13.5 billion was financed by bonds. Remaining $ 8.19 billion was financed by US commercial papers. The weighted average external financing cost stood at 2.5% per year as on March 2010. With 77% stake in the majority ownership of Alcon, it will consolidate Alcon’s financial statement into Novartis’ financial reporting. Preliminary assessment shows that initial 25 % stake in Alcon need to be re-valued to its fair value. Such revaluation will result in $ 200 million gain for Alcon. The additional amortization before tax of intangible assets stood at $ 2.2 billion per year. The four m onth analysis of balance sheet of Alcon in 2010 till April estimates Alcon’s value at $ 200 million including increased inventory. Over the next three years after acquisition, the onetime cost to achieve a synergy of approximately USD 199 million is expected to be around $ 139 million including transaction and other charges. Accounting Requirements for Business Combination Accounting requirements for combination of business requires parent entity to prepare a consolidated financial statement that includes the report of all subsidiaries. However, this does not mean that the subsidiaries are excluded from presenting consolidated reports. All items must be accounted for at fair value including investments. In case of shared power as in case of joint ventures, the consent of all parties will be required. For acquisitions, it is extremely important for the acquirer to determine the timing and the nature of acquisition. The profits and losses as a result of intra-firm transactions between Novartis and Alcon including treatment of fixed assets and inventories must be eliminated. The accounting for contingent asset or liabilities and subsequent adjustment at fair value is also one of the challenging aspects in case of business combinations. Other factors to care of during business combination include pre-acquisition contingencies treatment, interaction of accounting standards between the acquirer and the acquired, treatment of intangible assets (including goodwill), treatment of risk management, proper disclosures under accounting policies, treatment of

Choose one from the instruction Research Paper Example | Topics and Well Written Essays - 2250 words

Choose one from the instruction - Research Paper Example The two cases constitute to intentional or negligence cases. There are other cases where the person causing damage remains liable to the victim regardless of whether they intended to cause harm. These constitute to strict liability cases. A country’s court has many cases to handle ranging from criminal cases to civil cases, among many others. Among the many cases the court handles are tort cases. The court seeks to administer justice to those involved through compensation as well as they look for ways of deterring further occurrence of torts (Best and David 8). Sometimes, compensation for losses incurred becomes the core function of tort law, and contributes to its development. Although the primary function of tort law can be described as the need to determine the required compensation. However, prevention and punishment measures too are important factors that help prevent further tort cases. This is because as the court looks for compensation of the injured, it also looks to send a warning to the offender. When a court makes its decisions on the case and defendants understand they may have liability in the case, it may act as a deterrent measure on further tort cases. However, research shows that goals of compensation and deterrence of future damage may differ in some cases as the court may favor one side than the other (Best and David 8). When courts in the U.S started undertaking tort cases, they considered compensation and deterrence as the main goals of concern. However, compensation became easier to perceive than deterrence and courts expanded tort law focusing on compensation. Later, economic hardships that hit the country largely affected the court's decision to follow compensation (Best and David 9). Impact of legal issues on economy Economic analysis of... The social cost incurred from the accident is the cumulative precaution and the cost of the expected accident, and becomes what the society is liable for. Economically, for the society to reduce the costs of an accident they should take a precaution that lies in between two extremes; the cost of the precaution itself and the cost of the expected accident (Mattiacci 5).The in-between precaution is the optimal care the society takes because it reduces the cost of the precaution and the expected accident cost thus minimizing the social cost. Therefore, decisions made by the tort law system should ensure that the incentives they give to the injurer to avoid the accident should enable them take an in-between precaution. The legal issues existing in tort law systems include giving parties incentives to acquire information on the accident occurrence. The court authority should ensure that incentives given for accessing information about the accident should not constrain the economy. This in one way relieves the country economic pressures. To minimize spending on risks, the tort law system should ensure a most favorable allocation of risks between the injurer and the victim, and it can only achieve this goal through insurance (Shavell 188). On the side of the transaction costs, the tort system’s goal is to minimize the administrative costs that result from the system’s attorney’s and magistrate’s payment. However there is conflict between the distinction on allocations of incentives towards the prevention or precautions taken or compensation for the accident. Acquiring equilibrium between the injurer and the victim will help achieve the social goal of compensation and deterrence and minimize cost on economy.

Beyond Auto Dependence Essay Example | Topics and Well Written Essays - 500 words

Beyond Auto Dependence - Essay Example From this paper it is clear that  the development of cities is dependent on the adoption of a sustainable mode of transport. The future of the cities is defined by the extent to which automobile can be discarded for alternative economic establishments. Cities should endeavor to improve urban centers and enhance the public spaces meant for cyclists and pedestrians. Kenworthy  states that it is necessary to ''improve the urban centers and enhance the public space for pedestrians and cyclists.''   The infrastructure design should take into consideration the plight of the populations that use the pathways or cycle to various destinations. The development of freeways promotes the use of cars yet such propensities extract the land that can otherwise be used for other essential development.As the study highlights  cities should introduce welfare structures that allow citizens to share cars and bicycles. Car-on-demand schemes should be introduced in various jurisdictions to reduce ca r ownership. Car ownership is responsible for the congestion that is witnessed in urban settings. Kenworthy notes that it is important to ''introduce vehicle car and bike sharing and car-on-demand schemes to help reduce car ownership''. Congestion should be penalized to discourage the ownership and embrace sharing.  The use of trains for transportation is testimony that the possibility of people sharing in terms of mobility is high.     

IST Implementation Essay Example for Free

IST Implementation Essay Once the system is created, it is important to test the system, this is so I can discover any faults within the system and to make sure that I have met the end user requirements The system will be tested with: normal data ( data which is the normal to test) Extreme data ( data which is exceeded test range) Erroneous data( data which is totally wrong to test) Macro testing Formula testing- formulas must be correct and linked to specific cells VLookups- must be correct and linked to specific cells the lay out of the test pan will be in table format , illustrating each test as fully as possible at this stage . the plan will include the following column heading:# test no . test criteria what is to be tested test purpose why is it been tested data what data is used to [perform the test ie. Normal extreme expected outcomes actual outcome i will produce evidence of my test results by illustrating each one with screen shots and all will be cross referenced and annotated properly this will be shown after the implementation is done . Testing User interface Test number Test criteria Test purpose Expected outcome Actual outcome 1 Click the command button stock list To check the stock table opens The overall stock sheet should open The stock list worksheet opens 2 Click the command button customer details To check the customer details opens The overall customer details should open The customer details worksheet opens 3 Click the command button Build your own pc To check the Build your own pc opens The overall Build your own pc should open The Build your own pc worksheet opens 4 Click the command button Invoice To check the Invoice opens The overall Invoice should open The Invoice worksheet opens 5 Click the command button Exit To check the Exit worksheet opens The overall Exit worksheet should open The worksheet exits and saves as requested 6 Click the command button HELP To check the help button /Vba opens The help button should open with a message box The help button opens showing a message box Screen shots of Testing : Test number 1 The user clicks on the stock list button and the stock list worksheet opens: As you can see below the worksheet stock list opens and works Test number 2 The user clicks on the stock list button and the customer details worksheet opens: As you can see below the worksheet customer details opens and works Test number 3 The user clicks on the stock list button and the Build your own pc worksheet opens: As you can see below the worksheet customer details opens and works Test number 4 The user clicks on the stock list button and the invoice worksheet opens: As you can see below the worksheet invoice opens and works: Test number 5 1) the user clicks on the command button exit below is what message box appears this give us 2 options. If I dint want to exit excel is would click no and the message box that will appear is : If I clicked yes my work would get saved and it would exit my worksheet . Test number 6 The user clicks on the command button (a) help a message box should appear as shown below (a) As you can see below the help button opens . Test number 7 The user clicks on the homage button (1) and the homepage worksheet will open (2) (1)Homepage button (2) as you can see below the homepage opens once the homage navigation button has been clicked Test number 8 The user clicks on the worksheet button invoice (1)as shown below and the following will show(2) (1)user clicks the button (2) As you can see below the invoice worksheet opens Test number 9 Stock list worksheet Test number Test criteria Test purpose Expected outcome Actual outcome 7 Click the command button home page To check the if the button goes to the home page The homepage should open The homepage worksheet should open 8 Click the command button invoice To check the Invoice opens The overall Invoice should open The Invoice worksheet opens 9 Click the command button hide grid lines To check if the gridlines disappear when clicked The grid lines should disappear The grid lines did not show on the worksheet 10 Click the command button show grid lines To check the button shows the gridlines The gridlines should show The gridlines show on the worksheet 11 Click the command button print To check the button prints the worksheet out The stockist worksheet should print out The worksheet printed out . Customer details(worksheet) Test number Test criteria Test purpose Expected outcome Actual outcome 11 12 13 14 15 Design your own pc (worksheet) Test number Test criteria Test purpose Expected outcome Actual outcome 16 17 18 19 20 Invoice(worksheet) Test number Test criteria Test purpose Expected outcome Actual outcome 21 22 23 24 25 Implementation User interface To set up my new computer system I need to use a spreadsheet software package and so I choose to use Microsoft excel. I used this software as it is simple to use for setting up and provides the most commonly used spreadsheet package . This means that the most of the people who are able to use the pc and use Excel , and I know that the employees at PC systems who will be using the system can use the software . I collected the data for the spreadsheet by contacting Pc Systems contacting office , materials and extra and for the pc parts and other information I used from the PC Systems website. How to record the macros on the user interface and all pages Firstly I used clip are as shown below to get the pictures for my user interface: Below is how I opened the clipart menu Once the clip are menu is opened I searched for the following items for the pictures to come up that I used for my interface clip art menu The following clip art images I used for my interface as shown below MACROS Once the pictures are in place I now can record the macros I need to navigate around the spreadsheet as shown below . Step 1 : Firstly I needed to click on tools then macro and then record new macro as shown below Step 2 Then I give a name for my macro .eg macro 1 then press OK Step 3 Now you will see a little play and pause button icon as shown below Step 4 Now I have to select the destination of the macro as you can see at the bottom of the worksheets there are named worksheets eg when I made the customer details macro I will do the following as shown below. Once customer details has been selected I then clicked stop on the macro button as shown below . Step 5 once I had clicked stop I then clicked on the picture which was relevant to customer details as shown below then right click on the picture and select assign macro as shown here Step 6 Then once it has opened now I will select the macro I have just made to link it with the button as show below Once macro 1 is found then click OK and the macro works and it links to the customer worksheet. I did this to all my macros which are link on the user inter face as shown below I used the same method on all 4 of them. I also have navigation buttons on the other worksheets to return to the user interface so the user can move around my spreadsheet quick and efficiently. VBA code : Vba code is useful for producing message boxes , and are easy to do as shown below and again they are linked to my picture Help I opened vba up as by pressing ALT, F11 together and this screen should appear: (1) (2) entering the code as shown below into vba . I have included the following message for the user so if they have problems with the software or with any formulas or buttons they can contact the helpline so I can help them and guide them in the write direction . Now right click on the picture as I said before and assign macro and then choose helpline and once it is done the outcome is Now I am going to make an exit button using vba so the user can exit excel immediately and saving there work at the same time .using this button below .this method is used again by right clicking on the picture and assigning the macro as shown below : Then open up VBA as shown above. Now enter the code as shown below Once this coded is entered I linked it with my button as shown in the other example and the out come should be as shown below ..first click on the exit icon then this message box will appear If no then If yes then application quits successfully. Named ranges Once I have entered the stock information into my spreadsheet I need to name the ranges to use them in a v look up .to make it easier for the use to make calculations and search for the criteria needed to run the system correctly Step 1 I highlighted customer details as shown below Then I named the highlighted items customerddd as shown below using the toolbar as shown below :then I pressed enter so that it confirms that the name has been changed and is saved . I used this method to name all of my ranges and named them appropriately. To show all of the named ranges I did the following InserName define Then this toolbox opens showing all the named ranges and the formulas in the specific range as shown below . here you can add names and delete them . V-look ups Combo boxes A combo box sometimes called a drop down box is a list of items from which you can choose one item of data.To open the combo box menu I needed to right click on the mouse and select forms as shown below : Once I have clicked on the forms the menu below opened : As shown above I then selected the combo box item, then I drew the combo box in the correct column to make it look professional as shown below . Once I drew the combo boxes they need to be linked to a Vlookup and I need to format the control to link with the specific sell eg, product number as shown below(2) (1) (2) First I had to right click on the combo box and select the format control as shown below Spinners A spinner button enables you to increase or decrease the value of a number in a cell by clicking the control. firstly I right clicked on the excel tool bar and selected forms as shown below . Then I selected the spinner from this menu choice as shown below . Then I drew the spinner on my spreadsheet as shown below : Then I needed to format the spinner to a specific cell to make calculations as shown below .i firstly right clicked on the spinner and the menu below appeared I then selected format control as shown below and the following message box appeared . Evaluation In my evaluation I will first of all consider each of the end user requirements stated in the specification in turn and my objectives , and evaluate the success of below are my general objectives Start up screen and Homepage buttons and links to all the pages back and forth . I have met this objective as My spreadsheet has a start up screen and various buttons which were requested by the user so the user can move around the spreadsheet efficiently and are able to open and close worksheets also there are 2 other buttons which I used vb code so if the user gets stuck or damages the spreadsheet they contact the help line also there is a save and exit button which will make a back up of the work for future reference and a print button eg. For the output of the invoice as needed which will save a lot of time compared to the old system where everything is done by paper and when a record needs to be found it took a long time and even got lost on the other hand the spreadsheet saves records and time and is much more reliable and efficient compared to the old system Various work sheets such as , hardware sheet ,invoice sheet etc I have met this objective as there are 4 separate work sheets to separate the collection of data (stock) and the output(invoice) 4 separate sheets helps the user move around the interface smoothly as he can open and close the preferred work sheet as needed Automatically store customer details and what they have bought. Once item is bought it is taken away from the stock. Protect the work sheet so no formulas can be altered by the user . Use formulas to calculate total cost and vat etc Labels to help the customer when moving on to a button option boxes to let the user choose the best product eg memory for them Limitations In the system there are various limitations I have recognised. In one of my validations it wasnt accurate as when I typed in incorrect data the error message wasnt displayed . this would then create inaccurate data as the user wouldnt be aware of there mistakes Improvements In the system there are various improvements that can be made to improve the overall system Also to improve my system I would create a separate spreadsheet that contains each customers details of the products they have previously bought and what they have ordered so the end user knows what the existing customers have bought so the user can deciide to give discount for spending so much money etc valuable customer. End user comments I arranged a meeting with mr Anderson who will be using the system to see how he feels about It and helps reduce work load that he originally had to do . I first of all gave the end user a couple of days to familiarise to the new system Here are the end user comments : * The deign is practical and doesnt irate the eyes the colour is restful and doesnt distract the users attention . * Navigation is easy , as is adding and deleting information * Alternating through the worksheets are very easy * The out out of the system (the invoice) are very organise and very consistant * The macros , formulas and v look ups help reduce lots of manual imput which saves time . * There are few errors made as validation used on different data helps keep data accurate and up to date My overall comments I think my design is reliable and easy to use , there are only a few things that I can change and they are mentioned in my improvements , I think I have reduced massed amounts of user input compared to the paper work what they had to do before which took allot of time and effort , also the system looks professional and is very efficient and is very user friendly. User guide Contents page Description Page Introduction / Installing / Opening the system Functions of the user interface Customer sheet Entering customer details Deleting customer details Introduction Welcome to the Invoicing System. This system has been created so that you can create an invoice in a seconds compared to the paper work that you used to do. Installation The system works directly off the USB memory stick, or alternatively you can copy it to the computer and run it from your computer. Simply press ctrl c on the Invoicing System file, and then press ctrl v in on the hardrive or in my documents on your computer Opening the spreadsheet system * Insert the USB stick . * Next, click on My Computer * Next, open the memory stick (a). If the logo is not there then wait for a couple of minutes as computer may be trying to detect the key or press F5 to refresh the page to help the computer detect the inputted device . then click on the invoice system (b) and open the file (A) (b) Once the system has been opened the following pop up will appear about the security of the spreadsheet on the screen as shown below If this is presented then simply click on Enable Macros. This will activate the buttons in your spreadsheet . but if you click disable the spreadsheet will open but the macro buttons will not work which will effect the spreadsheets efficiency (C)The screen below will be presented once the spreadsheet has opened below : User interface The user interface is the heart of the system which allows you to access the invoice system, and to access the stock list and access the customers list and allow users to choose what they would like to buy. To do this, simply click on the buttons at the top of the screen. These buttons are on all sheets, in the same place and with the same names, they will all open their appropriate areas when you click on them and do the tasks the same . Customers To enter the customers details into the system, you will first need to select the button from any area. This will open up the customers sheet which should look something like the one below.

Leadership is a critical management skill in various organizations

Leadership is a critical management skill in various organizations Introduction Leadership is as a critical management skill in various organizations, which influences and motivates a group toward the achievement of organizational goals (Rafferty Griffin 2004). One of the greatest assets of an organization is that strong managers create an environment to encourage members and motivate their high energy (Taggart, 1989). It is highlighted that leadership is an influence relationship between leaders and followers who intend real changes and outcomes that reflect their shared purposes. Effective leadership has drawn great attention from organization management in recent years due to its contribution to organizations competitive advantage. Leadership is become very much on every managers mind today in organizations. Originations are struggling due to the increasingly dynamic environment. As the challenges of leading and managing increase, leaders of organizations need to understand process, skills and knowledge to perform leader functions effectively. The most important reason for the position of a leader is to create a group of people to deliver desirable sales as unprofitable sales is a leaders biggest nightmare. Numeral reasons that can lead to undesirable sales include competitive market conditions, poor cooperation, strategies and decisions from the team or that the product is too expensive or not unique enough compared to other rival products (Robbins, 2005). Although certain circumstances are beyond control such as poor market conditions or a weak team, others are possible to have control over such as product exclusivity or special features and this is where the job of a capable leader comes in. Capable leaders are constantly pressured in searching for solutions that produce more results but equipped with depleting resources such as team members and budgets. However, it does not require much, only a new perspective to fully utilize each and every member of the team without overworking them or the budget. Open-minded leaders always have the upper hand as new methods and solutions can be created to increase sales. Some of the issues that arise are as follows: Getting fresh clients Boosting profits on advertising Inability to regularly reach expected sales revenue Shorten long tedious sale cycles Maintaining the effort input of the sales team Growing expenses to support a productive and efficient team Reduced margins due to increasing demands to discount Sustaining and expanding diminishing major accounts Rising inability to accurately predict sales revenue Inexperience and lack of knowledge of the products involved Recruiting and sustaining effective employees Constant decrease of market share Rising customer demands and decreasing consumer satisfaction Growing amount and aggressive rivals and reduced sales compared to them Dealing with salesperson who have no proper strategies in securing sales and poor time management Rationalization of the worlds economy Getting rid of the repeated occurrence of reduced margins due to desperate attempts of making sales towards the end of a sales quarter Rising amount of sales attempts that go unfinished Getting the exact requirements and needs from customers when purchasing products is progressively difficult Completing the whole process of buying and securing sales as fast as possible is increasingly difficult Having to constantly help and motivate team members that have little enthusiasm, drive and attention Salesperson that are investing too much time and effort into devising proposal for possible customers that have no genuine interest in purchasing from them Constant feedback from customers that claims our rivals are able to perform faster and cheaper it is harder to make sales against that as it is true Lack of the surest method in selling products to drive towards higher sales No ideas or strategies to get sales back on course Usual routine of inefficient, expensive and uneconomical sales methods such as weak direct marketing and expensive advertising or product improvement In this assignment we will be discussing about 2 leaders from different backgrounds respectively. The first leader is Indra Nooyi which is the CEO of Pepsi. The second leader is Philip Green which is the CEO of Arcadia Group. The similarities and differences of both the leaders will be discussed further below. Indra Nooyi Before examining three aspects of Indra Nooyis leadership, let us first review her background to get some idea of the person and leader she is. Born and educated in India, she moved to America to study for her Masters degree at Yale. Upon graduation, she got a job at the Boston Consulting Group (BCG) and she credits much of her subsequent success on her experiences there. From there, she worked in other companies before joining PepsiCo in 1994. Her track record there was impressive as she was instrumental in making moves that led to long term profitability for the company such as moving away from fast food affiliations to acquiring beverage companies like Tropicana and Gatorade (Businessweek, 2008). Consequently, she was made CEO of the company in 2006, a record of sorts as she was the first woman and the first Asian to hold the powerful post. Since then, she has steered the company well with her leadership philosophy of performance with purpose. In a speech at the Massachusetts Institute of Technology (MIT) in 2006, Indra cited the five Cs of her success. They are competency, courage and confidence, consistency, compass and coaching. In this report, we will examine how they are incorporated into three aspects of her leadership in terms of leadership style, coaching and mentoring and motivating employees. Indras leadership style can best be described as transformative (Seltzer and Bass, 1990). She is not content to maintain the status quo but redefines the concept of CEO. The traditional role of the CEO was akin to a autocratic monarch, in which power was wielded in punitive and tyrannical ways. Indra feels that that is outmoded and unsuitable for the 21st century (CNBC Business, 2008). The CEO must lead people, not rule over them. The leader must constantly keep abreast with changes in technology and new developments so that they can harness them to achieve competitive advantage. The workplace is getting increasingly diverse as more women and minorities constitute the average multinational corporation. Demographic changes at the workplace require a change in management style and Indra is aware of this. For example, the new generation is more technologically savvy and is less tied to the concept of lifetime employment at one company (Useem, 2008). Understanding this groups mindset is crucial in ensuring that the best and brightest are recruited and retained. Similarly, the organization cannot operate along mono-ethnic and mono-gender lines as there is increasing diversity. Diversity should not be viewed as a problem but as an asset to the company since the company can get the cream of the crop and an employee composition that is representative of the entire population. No longer can the CEO afford to direct from his or her office, but must go out and mingle with the masses. This does not only mean fostering better ties with employees but engaging with other stakeholders as well, As Indra points out, a CEO now not only has to deal with corporate stakeholders but with governments and NGOs too. Consequently, the CEO must travel a lot, especially for a multinational corporation like Pepsi. That way, they can meet their various customers and business partners to formulate new and better corporate level strategies. As a leader, Indra is friendly and approachable. She is energetic and has a fondness of singing (Useem, 2008). Yet, she is no pushover as she is very much in control of her company. In terms of Indras leadership style, we may use one of the behavioral theories, in which we can pinpoint behaviours that set apart good and poor leaders. Her leadership style can be described as democratic, if we use one of the University of Iowa Studies (Robbins and Coulter, 2005). Indra gets her employees involved in the decision making process and delegates authority. She listens to all opinions, even from those who may disagree with her. Also, she encourages employee feedback which is used as a coaching technique. From the University of Michigan Studies viewpoint, Indra is an example of a leader who shows consideration. She has genuine respect and mutual trust for her subordinates. Another interesting aspect of her leadership style can best be described as reconciliatory leadership (Bass, 1985). When there was an opening for CEO, Indra and another executive were in the running. However, when Indra was selected, she immediately sought to retain her erstwhile rival because she felt the other person would be good for the company. Many CEOs assemble a team of yes men and eliminate all threats and rivals but Indra thrives on building a team of rivals because she feels dissent and other opinions are crucial in building a thriving organization. Indra places great importance on coaching and mentoring programs. These are part of the broader spectrum of creating a learning organization. Training programs are formulated to nurture future leadership talent for the company and the company has a unique approach by seeking input from outside. Lifelong and practical learning are emphasized as well. Pepsi tries to help each employee discover their strengths and weaknesses so that they can build upon their strengths and reduce their weaknesses to make a more meaningful contribution. Employees and executives are taught to think for the long term and not focus too narrowly on short term gains. This approach has worked well for Indra as it allows her to spot trends and changes before competitors. Indras attitude towards coaching and mentoring can be described using the path goal theory. This states that a leaders job is to help followers in achieving their goals and to guide them in the right direction (Wofford and Liska, 1993). This type of leader also gives the necessary support to make sure that employees succeed and that goals are compatible with the overall objectives of the firm. Indra believes in motivating and empowering employees. While there may be slump in sales growth in Western markets, Indra motivates her employees not to give but to see the bigger picture of the business cycle. As a result, employees who relish a challenge are given the opportunity to have work stints abroad. Similarly, she did not close down or reduce the research and development facility, but did the reverse. By retaining employees during hard times, PepsiCo demonstrates that it values their contributions and this gesture causes tremendous goodwill among staff who reciprocated by working harder. One interesting way in which Indra motivates her senior executives is through non-financial ways. Most companies reward their senior executives with attractive remuneration packages. PepsiCo does more than that. Recently, Indra did the unprecedented by writing to the parents of the executives and thanking them for bringing up their children well. This created an emotional bond among her, the executives and their parents. The idea behind this occurred some years ago when she visited her mother in India. Her mother asked her to attend a formal function at home and all the guests complemented her mother on the good job she did in raising her (CNBC Business, 2008). This made Indra realize that she ought to thank the parents of her employees who did an amazing job raising them. As mentioned earlier, Indra is a firm believer in workplace diversity (CNBC Business, 2008). This may stem from the fact that as a woman and an Indian in America, she has a different outlook on life than the average white male CEO. Hence, men and women, people from different ethnic backgrounds and religious all stand an equal chance at getting promotion. Promotions are based solely on merit and diversity is also applied in the companys relations with its suppliers and customers. This is a strong motivator for all employees to try their best. Some organizations reward employees based on gender and racial lines. Hence, women and ethnic minorities are sidelined and not given due recognition for their contributions. This problem does not occur at Pepsi and there is evidence to show that employees are happier, more motivated and derive greater pride and satisfaction from their jobs. Similarly, the younger generations are drawn to work at Pepsi because they find it a challenging and enjoya ble place where they are understood and treated with respect. I am very inspired by Indra Nooyis leadership. She is proof that with intelligence, hard work and determination, anybody can succeed in whatever they choose. Yet, she is humble, friendly and does not lose sight of the more important things in life. She has repeatedly mentioned that she has to juggle the roles of CEO, mother, wife, daughter and daughter in law. Perhaps growing up in a traditional Indian family has taught her the importance of maintaining strong family bonds. This attitude is evident in PepsiCo, where she treats all employees as her extended family. Indra demonstrates that one does not have to be ruthless, manipulative and cruel to rise to the top as her nurturing and warm leadership style has not only endeared her to her employees, but motivates them to strive to do their best. This is leadership at its finest. Philip Green Able To Capitalize Opportunity Sir Philip Green is apparently planning to bring British Home Stores under the Arcadia umbrella (Seltzer Bass, 1990). This move might witness a cull of management jobs as he combines the two companies, which have previously been run as separate entities. But with the high street feeling the squeeze as more shoppers take the radical step of leaving their money in the bank (or under the mattress), Sir Philip is clearly on a mission to cut costs and this is an obvious way of doing it. The new set-up will see Bhs run in much the same way as the other brands in the Arcadia stable, allowing Green to combine head office functions like marketing, finance and supply chain. This will almost certainly mean that some executive roles will become surplus to requirements hence the likely nervousness this morning. Bhs became a real success story for Green after he bought it in 2000, although its sales have been flagging recently. Arcadia has also seen a mixed bag of results lately: the likes of Dorothy Perkins and Burton have been struggling, but Top Shop and Miss Selfridge have continued to produce record sales and profits (possibly because their younger clientele have more disposable income/ more money than sense). So its no surprise that Green is looking to retrench now, particularly with little sign of the high street gloom receding (Yukl, 1994). Equity theory Equity theory states that individuals compares their job inputs and outcomes with those of others and then responds to eliminate any inequities (Robbins Judge 2007, p.185). That is, employees will become de-motivated if their perceived inputs are greater than the outputs from the company (Adams 1965, cited in Chapman 2006). His reputation as a retailer is arguably second only to his renown for striking remarkable deals. In 2005, he paid himself a  £1.2bn dividend from Arcadia, the retailer he had bought in 2002 with only a few million pounds of his own money. He can identify a target in hours, secure billions of pounds worth of funding in days and be exiting the business with multimillion pound profits in months. While his detractors have levelled accusations of asset stripping at him, he vigorously denies his deal-making nous makes him a one-man personification of private equity. From his location, he can survey the world famous high street of which he controls a major slice. In fact, thanks to Arcadia, he runs 12% of the UK clothing retail market. In its industry, Green is ranked second and on more than an occasion he was close to owning Marks Spencer. In fact, they could have taken a large amount looking at the number of people borrowing and even up to eight times cashflow. After they had done 1.2bn of dividend, that year the company made a  £327m operating profit. They could have borrowed far more, but thats never been my strategy. Its hard to argue when you consider that six years on, Arcadia has added a quarter of a million square feet of selling space, employs 25% more people and has generated in excess of  £2bn in EBITDA. Green worked very hard to develop Arcadias brand, which includes Topman, Topshop, Dorothy Perkins, Burton and Evans. For once, Green is the master of understatement. Under his stewardship, the shop has revolutionised high-street retailing. The previously mediocre store is now a talisman of UK fashion, loved by teenagers, celebrities and fashion editors. Increasing Influence Upon leaving school, Green worked for the family firm, one of the first shoe importers to bring products in from China and Hong Kong. Exposure to international trade proved invaluable, he is grateful that the people who trained him taught him about finance, credit, importing and product. If he was to become interested in the more creative, product-buying side of the business, his understanding of the basic principles of retailing was instinctive. The high street fashion tycoon is as well known for his affluent lifestyle as he is for his business acquisitions a  £7m yacht,  £5m birthday party and a present from his wife of a solid gold Monopoly set, to name a few of his extravagances. Of late he has become something of a celebrity thanks in part to a friendship and business arrangement he has struck up with supermodel Kate Moss, who designs a range for his Topshop chain. Hes also been spotted holidaying with both Sylvester Stallone and Simon Cowell. Conclusion and Recommendation In sum, developing an effective leadership in organizations is the most essential, yet the most difficult tasks for organization management. Great leadership is the combinations of individual traits, leading skills and of course the situational contexts (Kotler, 1990). As we have discussed above, effective leadership is require both intrapersonal and interpersonal skills. The intrapersonal skills are of paramount important, as it is logical and obvious that success or great leader all start from within. Only with personal inside strong desire to excel, passion, enthusiasm, determination, commitment, faith and effective personal values can a person become a true leader for others. A great leader among the people always starts as a great leader of his own. Then, interpersonal skills come into place, where the ability and skills to network, communicate and interact with the other people come into place. The effective leaders can guide companies through many different channels. Because o f this, it is important to know which leadership qualities motivate employees the best. Throughout the analysis and evaluation, there have been many leadership style theories identified. As we have found that, the autocratic leadership style has gone out of fashion in recent years, though certain situations, such as emergencies situations. Therefore, effective leaders must adjust the leadership style to various situations. In that sense, there is no one leadership style is appropriate for every occasion or situation. The most effective style to use depends upon the situation and whether the group members are willing and able to take on the responsibility. To be effective as a leader, its important to know your group in terms of knowledge, ability, desire and willingness, and be ready to adapt your style to suit the dynamic environment. An important task in the coming years will be the training and testing of future leaders. Further more, organizations have to have a bigger picture of long term success, that is strengthening leadership competencies will improve organizational effectiveness. When subordinates trusted their leaders leadership, and they deem it is equitable for them to obtain satisfactory rewards and outcomes when they made the greatest efforts. Therefore, effective leadership lead to a positive motivation and motivated employees will satisfy the customers of the organizations. In a long-term, it will help organization creating or maintaining a sustainable organizational competitive advantage.

Hotel Industry Of Georgetown In Penang Island Malaysia Tourism Essay

Hotel Industry Of Georgetown In Penang Island Malaysia Tourism Essay Human resources management seems like to become an important issue in all the industry nowadays. Human resources management has been various defined by the scholar. Effort that taken to make sure that the policies, procedure, and system of attracting, selecting, developing, and retaining the best employees are consistence with the firm business strategies and account for the dynamic condition within the firms competitive markets to support strategic and functional alignment (cf. Wright Snell, 1998; Way, 2006; Way Johnson, 2005) Human resources management in hospitality industry is different with the human resources practices that practices by the other industry. Human resources management in hospitality and tourism industry stresses more on The Diamond Services Model (Tesone 2005, 14). The Diamond Services Model states that four aspect need to be taken into consideration in the management of human resources which include the fiscal responsibilities of the organization, the services excellent offered to all the stakeholders, the social responsibilities of the stakeholders particularly to the customers and employees and finally the employee relations in the organization (Shariff, 2007). Overview of hotel industry in Georgetown, Penang Island In recent year, the hotel industry is growing greatly in the global and this phenomenon consists in Malaysia. This industry is providing services to tourist and customers who come for stay or holiday; its also providing employment opportunities to people. The following shows hotel rating at years of 2007 and 2010 in Malaysia. According to the Table 1 and 2, it shows the years of 2007 and 2010 which are the total number hotel in Malaysia. The total number hotel in Table 1 is 624 hotels and the total number shown in Table 2 is 801 hotels. It has shown increasing to 177 hotels after 3 years. This means that hotel industry is increasing rapidly in 3 years. In Penang area also increases rapidly after 3 years. Table 1 show the total number of hotel in Penang is 45 hotels in year 2007 and 55 hotels in year 2010. It has shown increased 10 hotels after 3 years. The Pearl of Orient has many attract destination for tourists. The most famous destination of the state is Georgetown which is located at the northeastern tip of the island is the seat of administration and is also the commercial hub of the state. This city is listed as heritage site by UNESCO in these few years. Moreover, it also is hub of commercial. This bustling metropolitan city combines the old buildings and heritage and affected by different foreign influences into colorful its history. Its multiracial population contributes also to a wealth of cultural attractions and festive celebrations for visitors to witness and enjoy. These factors are affecting the growth of hotel industry in Georgetown. The most famous hotels in Georgetown, Penang include G Hotel, Cheong Fatt Tze Mansion, Sunway Hotel Georgetown Penang, and Dorsett Penang Hotel. Those are four stars above hotels. Best hotel operation with provide best services and quality facilities for customers, employees are playing the important role in the hotel operation. Kasavana and Brooks (2001), the function of each hotel department can be summarized as front office, housekeeping, food and beverage, sales and marketing, accounting division, engineering and maintenance, security, and human resource. Many responsibilities and play in important role of each department in a hotel, so the best methods of recruitment and selection practices are essentials to hire the best employees. The task of human resources department in hotel to deals matters of employees especially in recruitment and selection practices to employment. Differ abilities are needed for differ task in hotel. Hence, the practices not only used, but the skills, knowledge, and experiences are also needed in emergency situation. Problem statement The problem of this study is limited literature on Malaysia hotel industry recruitment and selection practices. It is lack of attach importance to recruitment and selection practices. Different hotel industry has different type of recruitment and selection of employment. Variation in hotel size, location, and ownership makes the prescription of a best practice selection model problematic (Medlik, 1989). Therefore, this is a problem of this study in the hotel industry and it is lack of information about the practices in the industry. Limited literature on recruitment and selection of employment caused by diversity job position and job characteristic of variety hotel in Malaysia so couldnt specify process of recruitment and selection decision making in the hotel industry. Moreover, with less literature on recruitment and selection practices, most of hotel industry in Malaysia to recruit candidate for vacancy job, majority of hotels are base on skills, experience, and knowledge about ho tel industry and to select best employee and suitability of job vacancy position, but not adopt the practices only. Research question This study of recruitment and selection practices in hotel industry of Penang. The role of research question in study is gained more information and details to assist in research. First research question in this study is how do Penang hotels recruit their employees? The recruitment methods include internal search, external search, and outsourced search. What is the meaning of the internal search, external search, and outsourced search? According of the methods, selectors should find out the best and qualitative method to recruitment and suitability candidates and seek talents for the job vacancy. The recruitment method has adopted in hotel industry of Penang to recruit their employees and what is common method of recruitment in the hotel. Next is how do Penang hotels select their employees after recruitment? After selectors recruit the qualified candidates, selection practice is needed to select potential applicants they wish to hire. With the selection activities in differ position job vacancy, the differ selection activities should be utilize. There are applications, interviews, pre-employment testing, background checks, and references. The major activities to undertaken when screening employees for possibility selection and easier to choose talent to suitability position. The selection activities should utilize in differ job vacancy in Georgetown and choose the common activity for being select employees. Objective The purpose of this study is importance of develop efficiency method of recruitment and selection for seek qualified employees. Based on this purpose, the factors must considered by selectors prior to planning and recruiting their hotels employees recruitment. The method of practices will bring good or bad aftereffect and it must be related to the jobs after choose the employees. Therefore, the selectors cannot just use sole method in recruitment and selection practices. Multiple methods could seek a potential employee or talent to competence of the position. Differences of recruitment and selection practices depend on different size and type of each hotel. All hotels are a reliance on either formal or informal methods to select with the candidate qualities identified as desirable. This is because every method may become a chosen for selectors or employers in order to make a right decision of employment. To manage a hotel with strategy in hotel management and may be linked to other factors which directly shape practice. The study identifies different between ownership, situation and department in the hotel and management structures and explains recruitment and selection process. Impacts occurring from adopt of idealized models of recruitment and selection, such as impacts of hotel industry and overall of country. Variables The main variable in this study is different methods in recruitment such as internal search, external search, and outsourced search. In addition, the variable in this study is the different recruitment methods which are choose will bring different affect in some aspect such time and cost consume. Besides that, variety of selection staff such walk-in interview, application, testing and so on. This is also includes in the variables. These selection methods are different characteristic for each one. Therefore, selectors may obtained more detail and information of the applicants through those methods. Definition of terms Definition of hotel Hotel is place of take rest for travels and living along the travel routes in a room (lodging) and meals (food and beverage) offered. Hotel is a place of paid to offer lodging on short-term period and provides basic facilities and services such as beds, pillows, private bathroom, air conditioner, housekeeping, and cleanliness room service, and additional facilities that restaurant, swimming pool, and meeting room. In general, hotel is a place of establish commercial with providing lodging, meals, facilities, and services, and addition. Definition of recruitment Recruitment, usually known as organization is offer a job vacancy and hiring people for job vacancy or a process of generating a pool of qualified candidates for a position. It is also a process of inducing people to apply a job and decide move people who have interest in position offered to organization. There are three types of recruitment methods to recruit employees. Those are internal, external, and outsourced searches that are needed before hire suitability employees. Job requirement is considered important for the organization to have a preparation beforehand. Method of Recruitment Internal search Internal search is a process of a promotion-from-within approach that is utilized when seeking best employees for job vacancy. It is also known as the in-house recruitment in an organization. The internal search undertaken when organization believes that the best candidates for upper-level positions such as seeking front-office manager for front-office department will be found among those currently employees internal the hotel. This type of recruitment is less costly from organization since transfer employees from inside organization. Additional, this can motivate the staff to work in effort and build-up them to career prospects but excellent candidates outside the organization unavailable to apply and also cause infighting among the workforce. Internal search is mostly for tourism and hospitality organization because the internal employees are very familiar about the task and environment of this kind organization. External search With an approach to seeking the best applicants for the job vacancy that major focus on those candidates who are not currently employees in the organization. In general, it is also defines to the recruitment taking from outside of organization. External search may occur of informal or formal methods. The organization is seeking external candidates with rely on various strategies such advertisements, public and private employment assistance agencies, educational institutions (college or university), and unsolicited applications and so on. For hotel industry, external search may create new ideas, knowledge and experience from outside candidates for the organization. On the other hand, this could lower the effort of internal candidates and also may take longer period for new employees such offer training program to them. Outsourced search This search is organizations seeking for job candidates that are performed by a professional company such executive search firm specializing in employees searches. The executive search firm is which is kind of finding the potential candidates for the job in organizations. The organization can use to find the qualification that they are looking for through this method. Mostly, the executive search firms will identify potential candidates for the position needed from their list and advise their clients about best candidates available that they are looking for. The following steps are contact them to do preliminary step. These firms are usually help the organization to seeking out the potential candidates with proper skills and the candidates can fit well with the position in organization such seek out a candidate is fully experience and knowledge in food and beverage for position of FB manager. Definition of selection The selection practice in hire a new employees is a crucial decision. It is a chosen of crucial after selectors have assembled a pool of qualified candidates and they must make a decision to select the best candidates who they want to hire. The below are major activities to utilized when choosing suitable employees. Applications Application is usually used as a guide for the applicant to know what are needed by the organization. It consists of name, address, work experience, and related information about the applicant. Generally, get information about the questions asked on them should focus exclusively on job qualifications. It is clarity and introduces of applicants and need not to be complex. Organization using this method to provide the opportunity as ice-breaking with the applicant produces interview. Interview Interview is a process selection and it interact the selectors or employers with the applicant possibility. The application or resume is submitted, some applicants would be selected for the interview section. It is involves interview with many candidates and second or next interview will be coming. The organization may easier and clarify to get information of the applicants which has not listed in the application or resume. To illustrate, the common information could get in interview section those are past experience, education background, qualifications, current position and employment, expectation of future, and reason to seeking new job and make chosen to the organization and so on. Pre-employment Testing It is a common way to improve qualification of recruitment process. The meaning is all the applicants who would like to selected and gain the job in the organization; they should get the testing pass. The organization using the test results to measure the relative strength of applicants. Skills tests, psychological test, and drug screening tests are usually related in hospitality industry. The skills tests may include typing tests, computer testing, and food production tasks. Those are common skills required in some department of hospitality industry. Psychological testing can include personality tests, performance predictor tests or mentality test. For both of tests is importance to testing abilities of applicants. Drug screening test is allowance in most states. A drug-free environment can attract best qualification applicants and bring a higher-quality workplace. In the hotel industry, drug-free environment could ensure safety of customers and attract more business opportunity. Background Checks Background checks should be specifically on individual background to obtain information that relates directly to individual for employment. Recently, hospitality employers are utilizing background checks before employment in selected position. This method most commonly used such criminal history, credit reports, driving records, academic credentials and licenses. Criminal records of applicants should be checked before hiring. There is a possibility that the person could create significant safety or security risks for each one. Credit reports include financial information such payment history, amounts owed, liens and so on. Driving records is regarding available of motor vehicle records and information about traffic violations and license status. Academic credentials such schools attended, degree awarded, and transcript those should be verified a level education is necessary for particular job. Licenses such current status and expiration dates, should be obtained if it is required for position. Background checks are used as a screening device does involve some responsibilities by employers but also some responsibilities. Employers or selectors are only search information that has a directly behavior on the position for candidates. Reference Reference is sought information or comments from past employers about the employees previous work performance. The benefits are being truthful about previous employees is widely thought to be heavily outweighed by the potential liability associated with such honesty and sincerity. This method is very popular tool to use but it is more difficult to obtain on nowadays. Delimitation The delimitations of this study are time and place. In the study, the delimitation of time is year of 2011 and the place is Georgetown in Penang. The delimitation of time is year 2011 because the industry hotel is growing soon at the time. The delimitation of place is Georgetown Penang; the reason is this city is a lot of history attraction and high commerce combined in the place and it is a venue of prosperity and harmony so this is one of the choice tourists to visit, thus it is also brought many benefits into the hotel industry. Signification of study The advantages will be bringing from best employees in the hotel industry. The importance role of this study: Penang is a famous place in Malaysia, especially is George Town, it is listing as heritage site by UNESCO. According to Lee, Lim, and Aini (2008), Penang has submitted a joint application with Melaka to be listed on the UNESCO World Heritage City List in 2005. Therefore, famous hotel of good quality service and facilities provided to improve good image of Malaysia. From this way, most tourist need stay in hotel during they travel in this city so the best employees in hotel are role in crucial and they should provide good service, facility, and environment to foreign that would be increase good image to them and gain much positive respond to Malaysia. Offer recruitment of job vacancy which can reduce unemployment and crime rate in Malaysia. The hotel industry is increasing in recently and job vacancy offered and potential employees needed to recruit. Accordingly, the job vacancy is a good opportunity to jobless people and the crimes such rob and illegal business would be decreasing at the same time. Recruitment can seek talents and train them to be professional in hotel industry either internal or external search. Seek and train talents to be professional of hotel can brought the benefits for each department and add more business opportunity and challenge in hotel industry. Quality selection of staff is increasing foreign exchange and attracts more foreign investment in hotel industry to improve Malaysias economic. Government and private enterprise should cooperate together to give fully support for hotel industry in order to attract more foreign investment in Georgetown and whole of Malaysia. Not only increase investment and economic for our country, also obtain opportunities of cooperation and increase more relationship with foreign country through hotel industry development. Recruitment and selection can get more information about wellbeing of employees to reduce turnover and fulfill satisfaction them in hotel. Turnover is common issue faced by hotel industry. High turnover rate became by many factors and some factors are regarding salary, environment, and welfare provided. In selection process such in applications and interview section, employer could obtain more details of applicants such salary and work place expectation. These will be fulfilling applicant in work place prior to employment. In hotel industry, these methods can satisfy all employees of each department prior to start working and easier to appease employees feeling by employers or managers in each department. Employees also may understand more regulation and rules of hotel through these methods. The hotel industry also should base on staff skill, experience, and knowledge to choosing qualified employees. Selectors could hire good employees through recruitment and selection process but they incomprehension of employees skill and performance during working. Therefore, the selectors also need to base on scope of employees capabilities and adopt process of employment-test. The employment test is pen and paper test to evaluate knowledge of task such as calculation for cashiering skills. Practical test in the task, technical skill of chefs and housekeeping experience, it is also importance. Literature review Introduction From the literature it is proven that the human resource development found within hotel industry are not unique and sole opinions from each one researcher. Hotel operates in the industry within different classification. Stutts and Wortman (2006), the hotel industry is so complex and diverse and can be classified based on quality of facilities and services provided, target market and type of services delivered to the guests. Therefore, hotel is operation depends on its star rating, size, facilities provided, target market, and location. Yusof, Razak, Radha, and Hamid (2010) identified, Malaysia Association of Hotels (MAH) operates on 1 March 1974 and it was established by a group of concerned and dedicated operators of hotels to bring about more information of hospitality industry. The main purpose of MAH is to provide information for human resource development provider. Additional, MAH to upgrade the skills and knowledge of employees in the hotel industry in Malaysia. Human resource department is played an importance role in each hotel. Human resource department needs to responsibility for developing good service to customer and the interaction between employee and customer. The service encounter in tourism and hospitality organization involves an interpersonal transaction which takes place between customers in a complex human delivery system (Shariff, 2007). Furthermore, the management is also interaction between employers and employees. Johnson (1998) identified the management of the relationship between the employer and employee. The human resource department is focused on all departments in hotel and responsibility to hire employees. Goldsmith et. al., 1997, 2 determined a source of potential instability as far as the process of employee relations is concerned. A research of Goldsmith et al., 1997; Schneider and Bowen, 1995 determined the effectiveness of service organizations is often linked with the individual qualities of their employees. That is mean of quality service provided, not just focus on high star rating of hotel but the attitude and performance of employees also need to focus. Training process is crucial after hire the employees to increase the employees service quality but the recruitment and selection process are importance prior to start working. Research paper 2004 established by Lockyer and Scholarios (2004) indicated in their research that a best practices approach to human resource recruitment and selection might not always work in an optimal fashion within the hotel sector. In their paper they discuss how standard human resource procedures for the recruitment and selection processes are not always adequate when dealing with seasonal staffing challenges. The behavior of employees also need to paid attention during the practices is going on. Researchers Raub and Streit (2006) propose that, based upon their findings, recruiters need to be open, honest, and realistic in their recruitment efforts. This is ensuring safety of guest when the employees are serving them and reputation of hotel. Magd (2003) identifies that hospitality industry managers need to give serious consideration to employing older workers. Older workers represent a mature, pragmatic, and capable labor pool. They can project a positive image, are strong communicators, have good time flexibility; tend to be more employer loyal and are more likely to show up for work as required. The older workers had having more knowledge and experience than new employees. Therefore, new employees should cooperate with older workers to learn more experience and skill from them. The selection literature recommends the development of job and person specifications and the use of reliable and valid methods based on detailed job analysis, even for small businesses (Hunter and Schmidt, 1982). Therefore, the selection practice also is importance in the produces. Hayes and Ninemeier (2008) identified of importance of applications, interviews, testing, background checks, and references that human resource managers undertake when screening employees for possible selection. The selection literature recommends the development of job and person specifications and the use of reliable and valid methods based on detailed job analysis, even for small businesses (Hunter and Schmidt, 1982). These are show after assembled a pool of qualified candidates and comprehension in deeply to select the applicant wish to hire. Ineson and Brown, 1992; Law and Wong, 1997 determined it, in the hotel industry; however, there is little evidence of systematic selection practice to identify qu ality service characteristics. Some evidence exists for the systematic use of structured interviews and biographical data in larger and chain hotels. The selection practice cannot be ignoring, but the recruitment process should be utilized beforehand. Shariff (2007) identified recruitment is the process of searching for and identifying job candidates in sufficient quantity and quality to meet the organizations human resource needs. Hayes and Ninemeier (2008) discuss differentiate between the actions human resource managers take when selecting to conduct internal, external, or outsourced searches for qualified employees. Conceptual framework Selection Recruitment Application Interview Pre-employment testing Background checks